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Content Strategy, Writing tips and Techniques

Five Must-Dos If You Have a Website

…Lessons learned the hard way!

When I first started my business, everyone said: you need a website.

As a writer working with architects, designers and female-led businesses, it was even more important. Your website is your digital studio, portfolio, and first impression rolled into one.

I built mine myself – with tutorials, research, templates, trial and error. And honestly I was proud of it.

But a recent refresh taught me a few valuable lessons that I now always share with my clients.

1. Be crystal clear about what you do and who you help

Ask: If a stranger lands on your homepage today, could they describe your business in one sentence?

The goal is clarity – we don’t want your customers guessing!

2. Human language beats jargon every time

Architecture and construction love complex language. It comes naturally.

Ask: Can your client hear your voice?

Tell a story. Speak to your client, not your peers.

3. Make Google your friend

Before you write a word – think about SEO.

Use keywords, clear headings, and location-based pages when needed.

Ask: How do your clients discover your business?

4. Give your visitors a next step

Don’t let them browse and leave – your website shouldn’t be a dead end.

Ask: What’s the one action you want visitors to take?

Add a simple CTA: book a call, get a quote, download a resource.

5. Showcase your thinking and results

Most portfolios just show pictures. And that’s not enough – especially in this industry.

Ask: If you removed the images, would your expertise still be clear?

Share the: Problems > Solutions > Impact.

A short case study goes further than a portfolio ever will.

These insights change the way I approach websites for myself and for my clients.

A few simple tweaks can turn your website from “online business card” into a powerful marketing tool – one that works for you, even when you’re not online.

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